Shipping policy

When you place an order with Beauty Nest, you can choose from several delivery options. Below are some options as well as frequently asked questions.

FREE DELIVERY

  • Free delivery is available on all orders over R1200.
  • Receive your purchases two to three business days after your order has been placed. (May take a bit longer if you are located in a rural area.)
  • This is for any order, nationwide (South Africa)

STANDARD DELIVERY

  • For orders below R1200, a fixed delivery fee of R100 is applied for this service
  • Receive your purchases two to three business days after your order has been placed. (May take a bit longer if you are located in a rural area)
  • This is for any order, nationwide (South Africa)

CANCELLATION OF PRODUCTS

  • We carefully monitor our online product line.
  • For the delivery of your order, we are dependent on several factors; unfortunately, in exceptional cases, we might not have the product you ordered in stock and in that case, we will contact you for a replacement product or the purchase amount of the product, including shipping costs, will be credited to you.

PEAK PERIODS

  • During very busy periods, for instance the December holidays, alternate delivery times should be taken into consideration for all delivery options.
  • We will keep you posted on the actual delivery time

WHERE DO YOU SHIP?

  • We ship nationwide throughout the whole of South Africa directly to your door.

HOW LONG DOES SHIPPING TAKE?

  • Orders are sent out daily (Monday – Friday) and takes 2-3 business days to deliver.
  • Delivery times may vary if in you are in a rural area.
  • We use The Courier Guy for all our deliveries but will make exceptions for our clients if you need to use a different method of delivery.

DO YOU OFFER OVERNIGHT SHIPPING?

  • Overnight shipping is possible. Please email us directly at orders@beautynest.co.za and we’ll take care of you.

HOW DO I TRACK MY ORDER?

  • You will receive a confirmation email once your order has been processed to the e-mail provided at the time of checkout.
  • You will receive a second e-mail once your order has been shipped (within 24 hours), which will include your tracking number and link to follow the journey of your package. If there is a problem with your tracking number or package delivery, please contact the courier directly before contacting us.
  • Please always feel free to contact us if you experience any problems and we will do our best to solve them with the utmost priority.
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